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Transforming Public Administration with CAF - 20 years of the Common Assessment Framework

The CAF is the European Common Assessment Framework for better quality in public administration, and it celebrates its 20th anniversary in 2020. The CAF improves public administration through self-assessment by the employees and executives of "their" organisation. The beginning of the CAF dates back to 1998 when the ministers of the European Public Administration Network (EUPAN) commissioned designing "general principles concerning the improvement of the quality of services provided to citizens".

The CAF 2020 is the fifth version of the CAF, and it is designed to be the European guideline for good governance and excellence in public sector organisations. In four chapters, this book provides an overview of how the CAF is contributing to transform public administration. About 30 designated CAF experts from academia and practice offer insights into the impact of the CAF in different fields of public sector organisations, reflecting the powerful role of the CAF in navigating through challenging times. Furthermore, this book provides an overview of the institutional status of the CAF in Europe and internationally, and it shows the necessary steps for further strengthening the CAF as the number one tool for transformation and quality in the public sector.

As a resumé of the book, it can be stated that the CAF initiates and accompanies the transformation of public administration, especially through:

  • transforming the organisation towards change and organisational development;
  • transforming public administration towards the Sustainable Development Goals;
  • transforming the public sector towards effective governance, multi-level collaboration and comprehensive policy-field-thinking;
  • making public administration and structural reforms successful; and
  • driving states and societies towards European integration and European values.

Order book here.

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Second edition of the NALAS Statistical Brief: Local Government Finance Indicators in South East Europe

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NALAS Statistical Brief - Local Government Finance Indicators in South-East Europe-second edition

ReSPA Annual Report 16 October 2019 - 15 October 2020

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ReSPA Annual Report

NALAS Survey reveals the impact of the COVID-19 pandemic

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Summary NALAS COVID-19 Survey

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Full survey NALAS COVID-19


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Sound Local Public Management in the Danube Region


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NALAS Statistical Brief 2019 - Local Government Finance Indicators in South-East Europe

NALAS Fiscal Decentralisation Report 2018

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For downloading the full Report:

Potential Contributions of South East European Local Governments to the Regional Economic Area


Download: Potential Contributions of South East European Local Governments to the Regional Economic Area

The future of Europe – built on strong municipalities Impact of the European Union on local authorities

This book is a result of the programme "Building Administrative Capacity in the Danube Region and Western Balkans (BACID)". BACID aimed at strengthening the governance structures in the Western Balkan and the Republic of Moldova with focus on local governments and European integration. It has been supported by the Austrian Development Agency and implemented by the Austrian Association of Cities and Towns (AACT) and the KDZ Centre for Public Administration Research.

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Link to book: The future of Europe – built on strong municipalities Impact of the European Union on local authorities

Public-Private Partnership Guidelines for Local Self-Governments

As part of the mentoring support provided to the City of Podgorica (Mentoring to City of Podgorica in Public-Private Partnership), the BACID programme has elaborated the Public Private Partnership Guidelines for Local Self-Governments based on the experiences of Austrian cities and municipalities:


NALAS publications developed with BACID support

NALAS - Network of Local Authorities of South-East Europe ( gathers 16 associations. The Network represents a unique regional platform for cooperation and exchange of experiences between municipal professionals and decision-makers from the region. As such, it is one of the main partner to KDZ and AACT in implementation of the BACID Programme and various publications are result of this cooperation:

NALASEnergyEfficiency.jpg NALAS Task Force on Energy Efficiency: Applying EU legislation for EE measures
NALASUrbanPlanning.jpg NALAS Task Force on Urban Planning: Land management and taxation practices

Open Government Implementation Model


The Open Government Implementation Model (Version 2) has been developed by KDZ for the City of Vienna, as contribution to its Open Government Strategy:

LOGON Network 1998-2008


LOGON (Local Governments Network of Central and Eastern European Countries) was an EU funded project lead by the Austrian Association of Cities and Towns in patnership with the Council of European Municipalities and Regions (CEMR) and 24 local government associations from 19 countries. The purpose of the project was exchange of know-how of local governments in EU Member States on how to build capacity for effectively dealing with EU policies and the challenges and opportunities of EU membership. The project results are presented in several publications on the role and obligations of local governments in the EU:

Publications of BACID partners

Danube Project Support Toolkit published by EuroVienna


Documents on the role of local governments in fight against human trafficking provided by the Danube Region Strategy PA 10

  1. Guidelines for municipalities developed by the Council of the Baltic Sea States (CBSS): THB Guidelines for Municipalities
  2. Background Report for establishment of the EUSDR City Network against THB prepared by Europa Forum: EUSDR City Network against Trafficking in Human Beings: Background report on framework conditions and institutional landscape