Cookies help us deliver our services. By using our services, you agree to our use of cookies. More information

Tool:PMP – Performance Management Programme - Delivering Good Governance


Performance management processes are used to drive up the standard of public services. The PMP toolkit complements the Strategic Municipal Planning toolkit and can help ensure successful deliver of the community strategy and improved services to citizens. This Toolkit includes concrete examples, a comprehensive methodology and a self-assessment tool. Source:

Tool details

Name PMP – Performance Management Programme - Delivering Good Governance
Type Guideline, Assessment
Tool topic Performance management, Quality management & Citizen orientation
Keywords Toolkit, Self Assessment, Methodology, Institutional Capacity and Quality Public Services
Institution Council of Europe
Department CENTRE OF EXPERTISE FOR LOCAL GOVERNMENT REFORM in cooperation with Jon Barber CoE Expert, UK
Year 2017
Target group local
Related File CoE Performance Management Toolkit 2017.docx.pdf
Last update 14. 09. 2017 by Admin