Tool:From Old Public Administration to the New Public Service Implications for Public Sector Reform in Developing Countries
From BACID
This paper argues that public sector reform efforts in developing countries need to embrace these changes selectively and draw on a range of public management models that are appropriate to different contexts while putting the needs and interests of citizens at the heart of reform efforts consistent with the New Public Service approach. The paper explores the limitations of hierarchy and rigidity associated with the traditional Public Administration approach and the problems of plurality and fragmentation associated with the New Public Management perspective that emerged in the 1980s. Source: http://www.undp.org/content/undp/en/home/librarypage/capacity-building/global-centre-for-public-service-excellence/PS-Reform.html
Tool details
| Name | From Old Public Administration to the New Public Service Implications for Public Sector Reform in Developing Countries |
| Type | Guideline |
| Tool topic | Policy-making & Strategy, Quality management & Citizen orientation, Open Government |
| Keywords | public sector reform GlobalizationProperty "Keywords" has a restricted application area and cannot be used as annotation property by a user., transparencyProperty "Keywords" has a restricted application area and cannot be used as annotation property by a user. |
| Institution | UNDP (United Nations Development Programme) |
| Department | GSPSE Global Centre for Public Service Excellence |
| Year | 2015 |
| Target group | national |
| Related File | PS-Reform_Paper.pdf |
| Last update | 14. 09. 2017 by Admin |
