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Mentoring to the FBIH Civil Service Agency on CAF

Name Mentoring to the FBIH Civil Service Agency on CAF
Country Bosnia and Hercegovina - Federation BiH
Programme Component Danube Governance Hub
Year 2016
Priority Theme EU Integrations
Topic EU Integrations
Implementing Organisations KDZ - Centre for Public Administration Research
Partner Organisations FBiH Civil Service Agency
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Last update 29. 3. 2023 by Admin

Mentoring to the FBIH Civil Service Agency on CAF

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Objectives and results

The objective of the mentoring on CAF to the Civil Service Agency is to support the FBiH in raising the quality management standards in the public administration of the Entity.
As a result of the mentoring, a CAF pilot project in the Civil Service Agency will be implemented and Improvement Plan elaborated, while the team of civil servants will be trained to disseminate the gained knowledge and promote CAF use in the country.

Implemented activities

The activities include:

  1. Introductory CAF Workshop for al public administration: implemented on 13th of October 2016 in Sarajevo, with 27 participants
  2. Planning workshop with CAF Team at the Civil Service Agency as the CAF correspondent: held on 14th of October 2016 in Sarajevo
  3. CAF Pilot project in the Civil Service Agency:

- CAF Self-Assessment Workshop on 30-31st March 2017 in Sarajevo (with KDZ expert and Self-Assessment Group)

Available materials

Introduction to CAF and CAF-Center Austria:
The webpage of the CAF-Center Austria:

Further information and contact

Thomas Prorok
Head of the CAF-Center Austria
phone: +43 1 892349218 - -