CAF Training in the Republika Srpska Institute of Statistics

Name CAF Training in the Republika Srpska Institute of Statistics
Country Bosnia and Hercegovina - Republic of Srpska
Programme Component Danube Governance Hub
Year 2018
Priority Theme EU Integrations
Topic EU Integrations
Implementing Organisations KDZ - Centre for Public Administration Research
Partner Organisations
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Last update 29. 3. 2023 by Admin

CAF Training in the Republika Srpska Institute of Statistics

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Objectives and results

The following objectives and results should be reached with implementing CAF in the Statistics Institute of the Republic of Srpska:

  • to perform the CAF in accordance with the European requirements of the CAF Quality Label
  • to deepen practical knowledge of the employees of the Statistics Institute with the principles of quality management
  • to develop the strengths, weaknesses and improvement measures of the Statistics Institute in a self-assessment process with the employees / self-assessment-group
  • on the basis of a structured action-plan to implement sustainable improvement actions and strengthen the total quality management culture in the Statistics Institute
  • enabling the Statistics Institute to implement CAF by themselves.

Implemented activities

CAF-Training on the 25th of October 2018 in the Republika Srpska Institute of Statistics Banja Luka:

  • The participants of the CAF-Training learned about CAF und how this quality management tool is used for in public administration.
  • The participants got to know, how the CAF is structured and onto which leadership and management topics it is focussed.
  • Besides the presentation of the process of CAF-implementation and its different project roles, the participants experienced the process of Self-Assessment via group work.

Available materials

Further information and contact

Thomas Prorok
Head of the CAF-Center Austria
phone: +43 1 892349218 - -

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