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CAF Workshop for public administration of the Federation of Bosnia and Herzegovina held in Sarajevo


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Within the BACID programme and the mentoring support to the public administrations from the target countries, KDZ has established the cooperation with the Agency for Civil Service of the Federation of Bosnia and Herzegovina on introduction of CAF in the country as the European quality management tool for public administration.
As the first step, an introductory workshop has been held on 13-14th October in Sarajevo: at the first day, 27 representatives of different ministries, municipalities and other services participated at the event, while the appointed CAF-team of the Agency for Civil Service met the day after to discuss the steps for implementing the CAF Pilot project in the organisation. The whole process will be supported by the KDZ experts and will result in elaboration of the Improvement Plan for the Agency.
More information will be available at the webpage: Mentoring to the FBIH Civil Service Agency on CAF