CAF Workshop with the Serbian Ministry of Public Administration and Local Self-government

Practice details

Name	CAF Workshop with the Serbian Ministry of Public Administration and Local Self-government
Country	Serbia
Programme Component	Governance Forum - Sustainable Mentoring"Governance Forum - Sustainable Mentoring" is not in the list (Danube Governance Hub, LOGON, BACID Fund, Quality of Public Administration, Regional Quality Management Centre (RQMC) of ReSPA, NALAS Decentralisation and Digitalization) of allowed values for the "Programme Component" property.
Year	2015
Priority Theme	EU Integrations
Topic	EU Integrations
Implementing Organisations	KDZ - Centre for Public Administration Research
Partner Organisations	Serbian Ministry of Public Administration and Local Self-government
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Last update	16. 3. 2016 by Admin

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Status

IMPLEMENTED

Objectives and results

The objective of the Workshop was to increase the knowledge and understanding of CAF (Common Assessment Framework) as a quality management tool for the public sector in the Serbian Ministry of Public Administration and Local Self-Government (MPALSG), in order to empower them to initiate the CAF implementation in the country.
The introduction of the quality management tools is foreseen by the Ministry in the framework of the Public Administration Reform Strategy.

As a result, 22 staff of the Ministry, including senior management, raised awareness about the importance of quality management in public sector and CAF-implementation.

Implemented activities

1. Preparatory meeting held on July 1, 2015
2. Workshop implemented on October 2, 2015
3. CAF-implementation Roadmap drafted

Available materials

Introduction to CAF and CAF-Center Austria:
https://www.youtube.com/watch?v=84UxHvLcjMU.
The webpage of the CAF-Center Austria: http://www.caf-zentrum.at/

Further information and contact

Thomas Prorok
Head of the CAF-Center Austria
email. mailto:prorok@kdz.or.at
phone: +43 1 892349218