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Tool:From Old Public Administration to the New Public Service Implications for Public Sector Reform in Developing Countries

From BACID
This paper argues that public sector reform efforts in developing countries need to embrace these changes selectively and draw on a range of public management models that are appropriate to different contexts while putting the needs and interests of citizens at the heart of reform efforts consistent with the New Public Service approach. The paper explores the limitations of hierarchy and rigidity associated with the traditional Public Administration approach and the problems of plurality and fragmentation associated with the New Public Management perspective that emerged in the 1980s. Source: http://www.undp.org/content/undp/en/home/librarypage/capacity-building/global-centre-for-public-service-excellence/PS-Reform.html

Tool details

Name From Old Public Administration to the New Public Service Implications for Public Sector Reform in Developing Countries
Type Guideline
Tool topic Policy-making & Strategy, Quality management & Citizen orientation, Open Government
Keywords public sector reform Globalization, transparency
Institution UNDP (United Nations Development Programme)
Department GSPSE Global Centre for Public Service Excellence
Year 2015
Target group national
Related File PS-Reform_Paper.pdf
Last update 14. 09. 2017 by Admin