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Tool:A Users’ Guide to Measuring Public Administration Performance

From BACID
The UNDP Users’ Guide to Measuring Public Administration Performance describes 18 measurement tools that can be used to design indicators. Source: http://www.undp.org/content/undp/en/home/librarypage/democratic-governance/public_administration/a-users-guide-to-measuring-public-administration-performance.html

Tool details

Name A Users’ Guide to Measuring Public Administration Performance
Type Guideline, Assessment
Tool topic Policy-making & Strategy, Organsation & Development, Performance management
Keywords Public Administration Performance, PAP, toolbox, assessment, Citizen Report Card, Employee, Attitude
Institution UNDP (United Nations Development Programme)
Department
Year 2009
Target group national
Related File Measuring Public administration.pdf
Last update 14. 09. 2017 by Admin