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Mentoring on Transparency and Citizen’s Requests in Drenas

From BACID
Name Mentoring on Transparency and Citizen’s Requests in Drenas
Country Kosovo
Programme Component Danube Governance Hub
Year 2017
Priority Theme Smart City
Topic Smart City - Modern management
Implementing Organisations KDZ - Centre for Public Administration Research
Partner Organisations INDEP
Last update 6. 9. 2018 by Admin

Mentoring on Transparency and Citizen’s Requests in Drenas

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Objectives and results

The transparency within municipalities is limted due to lack of human resources and lack of institutional tradition. Although municipalities have their websites, they are using a uniform form made from the central level that lacks interactive features for the citizens. A system for managing citizen's requests and everyday problems is also lacking, limiting the decision-making process to sometimes a rather ad hoc endeavour.

Implemented activities

  • Study visit in Vienna October 9-17
  • inlcuding a visit to Linz

Available materials

Further information and contact

Dardan Abazi
dardan.abazi@indep.info