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CAF Workshop with the Serbian Ministry of Public Administration and Local Self-government

From BACID
Name CAF Workshop with the Serbian Ministry of Public Administration and Local Self-government
Country Serbia
Programme Component Danube Governance Hub
Year 2015
Priority Theme EU Integrations
Topic EU Integrations
Implementing Organisations KDZ - Centre for Public Administration Research
Partner Organisations Serbian Ministry of Public Administration and Local Self-government
Last update 6. 9. 2018 by Admin

CAF Workshop with the Serbian Ministry of Public Administration and Local Self-government

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Status

IMPLEMENTED

Objectives and results

The objective of the Workshop was to increase the knowledge and understanding of CAF (Common Assessment Framework) as a quality management tool for the public sector in the Serbian Ministry of Public Administration and Local Self-Government (MPALSG), in order to empower them to initiate the CAF implementation in the country.
The introduction of the quality management tools is foreseen by the Ministry in the framework of the Public Administration Reform Strategy.

As a result, 22 staff of the Ministry, including senior management, raised awareness about the importance of quality management in public sector and CAF-implementation.

Implemented activities

1. Preparatory meeting held on July 1, 2015
2. Workshop implemented on October 2, 2015
3. CAF-implementation Roadmap drafted

Available materials

Introduction to CAF and CAF-Center Austria:
https://www.youtube.com/watch?v=84UxHvLcjMU.
The webpage of the CAF-Center Austria: http://www.caf-zentrum.at/

Further information and contact

Thomas Prorok
Head of the CAF-Center Austria
email. mailto:prorok@kdz.or.at
phone: +43 1 892349218
www.kdz.or.at - www.caf-center.eu
www.facebook.com/KDZ.or.at - www.twitter.com/KDZ_Austria
http://twitter.com/thomasprorok